QuilFlowPrivacy Policy.
How we collect, use and protect your information — in plain language, no fine-print games.
This policy explains what information QuilFlow (“we”, “us”, “our”) collects when you visit our website or work with us, how we use it, and the choices you have. By using our site or services, you agree to this policy.
Who we are
QuilFlow is an AI systems, automation and dashboard studio based in Panchkula, Haryana, India. For any privacy question, reach us at contact@quilflow.in.
Information we collect
Information you give us
- Contact & enquiry details — your name, business name, phone or WhatsApp number, email address, and anything you write in a form, message or booking.
- Booking details — when you book a call through our scheduling link, the time you choose and any notes you add.
- Project information — details you share so we can deliver a service (for example, access to a Google Business Profile, ad account, or spreadsheet you ask us to work with).
Information collected automatically
- Usage data — basic analytics such as pages visited, device and browser type, and approximate location, used to understand and improve the site.
- Cookies — small files that help the site function and let us measure traffic. You can control cookies through your browser settings.
How we use your information
- To respond to your enquiry, schedule calls, and provide the services you ask for.
- To deliver, run and improve the systems we build for you.
- To send you information relevant to a service you’ve requested.
- To understand how our site is used and make it better.
- To meet legal, accounting and security obligations.
We do not sell your personal information, and we don’t send marketing you didn’t ask for.
Sharing & third parties
We share information only where needed to run our business and deliver your service, with providers such as:
- Google (Business Profile, analytics) and Meta (where you ask us to manage ads or pages).
- Scheduling, messaging and hosting providers — for example our calendar booking tool, WhatsApp, email, and website hosting.
These providers process information under their own privacy terms. We may also disclose information if required by law.
Data retention
We keep information only as long as needed for the purpose it was collected, to provide ongoing services, and to meet legal or accounting requirements. When it’s no longer needed, we delete or anonymise it.
How we protect it
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is perfectly secure, but we work to keep your data safe and limit access to those who need it.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop using it for a particular purpose. Email contact@quilflow.in and we’ll respond within a reasonable time.
Children
Our site and services are intended for businesses and adults. We don’t knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it last changed. Significant changes will be reflected here.
Contact
Questions about this policy or your data? Email contact@quilflow.in or call +91 82848 69670.